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LaunchDarkly Employee Reviews

Mar 24, 2025

Competition is getting stronger and our pricing is confusing. We also don’t have strong products to upsell after the initial sell.

1 Useful

Former Employee

2.0

Jan 22, 2025

LaunchDarkly used to be a culture of accountability and respect. New leadership joined in late 2023 (100% turnover from CRO down) and changed everything. Finger pointing culture, an unfathomable amount of negativity and virtually no autonomy. The product is great, but losing differentiation and the company has failed to find a way to scale into a platform - so most...Read More

2 Useful

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Former Employee

3.9

Jan 22, 2025

Great product and awesome leadership team that had to navigate some difficult changes for the org moving from inbound and clear market leader to an outbound motion, improving competition, and needing to launch a new product line. Team is making all the right changes and is poised to crush it across all organizations in 2025. Only "downside" is to be successful and...Read More

Useful

Current Employee

4.7

Dec 31, 2024

LaunchDarkly offers a great product in a growing addressable market. The accelerator structure is generous, offering 200% on opportunities that exceed your monthly quota. There is a path to promotion.

1 Useful

Current Employee

2.6

Nov 21, 2024

Leadership shifting goalposts each quarter, constantly changing the way the platform is priced which is confusing customers. Focus on outbound pipeline but a lot of fake pipe being added by AEs as that's what management cares about.

3 Useful

Current Employee

3.4

Oct 21, 2024

Great product. Customers love it. Competition is starting to catch up. Company is building out its product suite and the message is resonating with customers. TBD on how well the new products are able to be monetized. Company has lots of people in leadership positions and may take another year or so for the products and messaging to take off.

1 Useful

Current Employee

1.9

Oct 17, 2024

Low compensation and attainability for sellers to obtain OTE. 20-30% of sellers get close to quota. Very difficult environment to succeed as an AE.

1 Useful

Current Employee

2.1

Oct 10, 2024

No one over exceeds, leadership churns people asap and blames them for the teeny territories but it keeps happening

1 Useful

Current Employee

3.9

Sep 23, 2024

The comp plan is fair, if you have the right territory.

Useful

Former Employee

3.6

Aug 29, 2024

My overall experience was moderate. They gave us all of the tools to be successful minus the business development/training. The business is cut-throat, things changing constantly for quota. Not enough training and development for such a technical product.

Useful

Former Employee

3.4

Jul 30, 2024

Good product, lots of interal change, not enough focus on development

Useful

Current Employee

3.9

Jul 9, 2024

Great company. Good work/life balance & comp plans. But plenty of change across last 1-2 years in efforts to setup company for next phase of growth. Market leading product but need to build out additional SKU to increase ASP/LTV for customers to maintain position. Strong recent recruitment across various positions, including senior leadership, in recent...Read More

Useful

Current Employee

2.3

Jul 2, 2024

A lot of new leadership, with new leadership also leaving quickly once they realize what they joined. Little to no alignment among leadership as they're all onboarding. Redundancies occurring with other employees being managed out at the same time. Metrics and micromanaging aplenty. Not much of a realistic company vision or future.

1 Useful

Current Employee

4.9

Jun 22, 2024

Going from a phase 1 to phase 2 company is challenging, and not for everyone. Great opportunity for AEs that are comfortable augmenting inbound revenue with outbound efforts, not a good fit for AEs that just want to rely on inbound/expansion deals.

Useful

Current Employee

2.9

May 21, 2024

Major leadership shift this year. Its probably for the better, but there are alot of changes internally happening...change is constant. Every half theres a new process or approach. The comp plans are better this year, but still not great for SEs. AEs struggle to hit quotas. Few SEs hit quota last year, maybe 10-20%, and about the same for reps. Technical product,...Read More

1 Useful

Current Employee

2.0

May 16, 2024

- Product market fit is just not here in the UK (and US most likely). Companies do not have budget for these tools - Culture extremely poor. Sales reps get blamed for terrible pipeline built but its more related to product than reps (some of whom are very high quality). For context, no enterprise sales rep has hit target in EMEA for 4 years - Culture filters down...Read More

4 Useful

Former Employee

3.3

May 15, 2024

Executive leadership is terrible. BDR Director and managers were great and feedback and roleplay.

2 Useful

Current Employee

3.6

May 10, 2024

Lots of changes. Very PG heavy. Quotas can be achievable with a bit of right place, right time. New sales leadership does not seem to understand the intricacies of selling into development. Cannot rely on install base to get you there in enterprise. Must find 3-4 new logos to have a shot at achieving quota.

Useful

Current Employee

3.1

Apr 12, 2024

The company is in a strong position from a product standpoint, but the competition is catching up quickly.

1 Useful

Current Employee

4.1

Mar 13, 2024

My overall experience has been great. Great product market fit.

1 Useful

Former Employee

3.1

Feb 9, 2024

My overview experience was high then low. The organization started off strong, standing behind the values it expressed to the world then transitioned into turning a blind eye toward failures of management. Ultimately, the companies product is great but the leadership has continued to fly off the wins of yesterday and sacrafice the salaries of the people that report...Read More

2 Useful

Former Employee

1.6

Feb 8, 2024

Leadership that came in from Datadog completely changed the culture here. Things started great but the month they all started coming in things changed in the wrong direction. You can speak with multiple sales reps there and they will tell you the same thing. Multiple people have been promoted to other roles that have not hit their quota. Politics plays a big role at...Read More

6 Useful

Current Employee

2.0

Feb 2, 2024

Experience wasn’t great. Bad leadership in emea. All they care is about themselves with the majority being white make. Many people leaving and churn is impacting reps and SE’s. E.g if you close a 100k deal and a churn happens at 100k. Nobody gets paid.

1 Useful

Former Employee

3.1

Jan 16, 2024

Once a pioneer and market leader, they seem to be struggling to develop a new identity. The volatile tech economy certainly didn't help, but the strategy was to do more with less. Layoffs and an increasingly crowded market did not make for an enjoyable culture.

2 Useful

Current Employee

3.3

Jan 13, 2024

Solid product but competitors are catching up. There's basically no technical enablement.

1 Useful

Former Employee

2.9

Jan 9, 2024

The culture here has changed dramatically. Edith, the founder and CEO would not recognize this company anymore. Gone is the diversity, inclusion, or feeling you are supported. It is high pressure, high turnover, figure it out on your own culture. You never know where you stand. Constantly blind layoffs to make the CEO appease the board.

6 Useful

Current Employee

2.9

Dec 28, 2023

Great product and market fit. However, Quotas are way out of line and AE's do not make quota here based on low average deal size. Constant leadership changes.

3 Useful

Former Employee

2.9

Dec 6, 2023

Lots of change at the top make it a different company

2 Useful

Current Employee

3.7

Oct 25, 2023

Pros: Incredible product and engineering teams. Good market fit. Cons: Quotas unrealistic. Churn clawbacks in comp plan. Not a single Ent AE is on path to hit their annual goal. Despite this, company is creating new AE positions, which is disappointing. AE's are leaving because of this.

7 Useful

Current Employee

2.0

Oct 16, 2023

The biggest issue in 2023 is churn. They are making sales reps responsible for churn/contraction dollar for dollar, even if YOU DIDN'T SELL THAT DEAL. We have countless big hitters who have left to other companies due to this. Take care of your reps. Everyone is looking for other jobs because of this. Say you work hard to hit 350k in a quarter but you happened to...Read More

5 Useful

Current Employee

4.7

Oct 10, 2023

This is an amazing place to work with a clear path to success.

Useful

Current Employee

4.4

Sep 28, 2023

good place to work but raised numbers too much this year

Useful

Current Employee

3.0

Sep 14, 2023

Quotas are not in touch with reality, and comp plans are not very motivating. There is a lot of ongoing change internally with a new CEO, and recently the CMO and CRO both left. The product is solid, and better than the competition, but deal cycles are slow for the ASP.

2 Useful

Former Employee

2.7

Sep 8, 2023

They raised $200M at a $3B valuation in August 2021. Yet they replaced the CEO and pip'd then fired or laid off 80% of the people I started with as a BDR between 2022-2023. So shortsighted.

Useful

Current Employee

2.3

Aug 28, 2023

Great product but sales goals are unrealistic and management refuses to acknowledge or do anything to help.

Useful

Current Employee

4.1

Aug 24, 2023

Great leadership at LaunchDarkly. My main concern is the product market fit. Feature Management is not a mission critical need for enterprise companies, so the spend does not warrant a large investment.

3 Useful

Current Employee

1.3

Aug 22, 2023

Horrible micro management, comp structure changes without warning. Never made anyone whole after the structure changes.

Useful

Former Employee

5.0

Aug 8, 2023

Fantastic team, great growth mindset, and training was comprehensive. Clear expectations and growth path.

Useful

Former Employee

2.6

Jul 25, 2023

The culture isn't great. If you like to get micro managed, lied to, and encourage to practice unethical sales practice, then this is the place.

1 Useful

Current Employee

2.9

Jul 20, 2023

Great company, challenging market at the moment

Useful

Former Employee

3.1

Jul 11, 2023

They product doesn’t have a good expand motion for customers, which puts you in a perpetual loop of selling small land deals. This puts a huge strain on reps as they need a high volume of opps on the go. Overall there was no defined sales process which lead to real difficulties - no common language and people doing things very differently from one another. The...Read More

2 Useful

Current Employee

3.0

Jun 28, 2023

Tough market in downturn to sell feature flags

Useful

Current Employee

4.4

Jun 19, 2023

Overall the experience here has been good. The company is investing in marketing, sales training, and tools to support the team. Product is first in it's class, albeit in a niche offering. Biggest concern is that comp plans change not only year to year, but within the same year. Each year management says they're looking forward to congratulating the first $1MM...Read More

Useful

Current Employee

2.9

Jun 14, 2023

The company was much more "human" when I first started. Things have gone downhill but there is still potential here to be a great place to work. It will likely be a while until things turn around, however.

1 Useful

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LaunchDarkly Employee Reviews

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