They product doesn’t have a good expand motion... | LaunchDarkly Reviews

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Former Employee

3.1

Jul 11, 2023

They product doesn’t have a good expand motion for customers, which puts you in a perpetual loop of selling small land deals. This puts a huge strain on reps as they need a high volume of opps on the go. Overall there was no defined sales process which lead to real difficulties - no common language and people doing things very differently from one another. The best thing about working here was the accounts I had a chance to speak with, but I do think there are lots of challenges for a rep who joins at this time, a lot of the good accounts are gone in Europe at least

2 Useful

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Current Employee

2.0

Oct 16, 2023

The biggest issue in 2023 is churn. They are making sales reps responsible for churn/contraction dollar for dollar, even if YOU DIDN'T SELL THAT DEAL. We have countless big hitters who have left to other companies due to this. Take care of your reps. Everyone is looking for other jobs because of this. Say you work hard to hit 350k in a quarter but you happened to...Read More

5 Useful

Current Employee

4.9

Jun 22, 2024

Going from a phase 1 to phase 2 company is challenging, and not for everyone. Great opportunity for AEs that are comfortable augmenting inbound revenue with outbound efforts, not a good fit for AEs that just want to rely on inbound/expansion deals.

Useful