Outreach.io
RepVue Score
0
Outreach.io
Back to ReviewsFormer Employee My overall experience was horrible. When I started, the entire GTM strategy was being revamped, including almost every senior leader. I was scared but decided to stick it out in hopes that the vision was there. Customer Support is so poorly segmented. They are unable to help our customers optimize what they already have, causing customers to be dissatisfied. In my tenure, I lost EVERY SINGLE expansion opportunity I had because the customers didn't trust us enough or feel supported enough to give us any more money. I will say, the direction being doled out right now to "Just Sell More" did push me WAY out of my comfort zone as an AE. I flexed Biz Dev muscles that I hadn't worked in a decade and really started to learn some new skills for how to engage prospects in this new reality. I was able to get some meetings, but once the sales cycle began, it inevitably fizzled. I gave the sizzle, but there was no way to serve the steak.
2.6
Sep 20, 2023
Useful
