Workato Employee Reviews

Mar 25, 2025

Workato is an amazing place to grow, especially for SDRs looking to move into AE or CSM roles. The company truly invests in career development, with many SDRs successfully getting promoted. There’s also a lot of flexibility to innovate—new outbound strategies and prospecting approaches are encouraged. The hybrid work model gives a great balance of collaboration and...Read More

Useful

Current Employee

4.3

Jan 3, 2025

Great company, great culture, great product. Good chance to grow

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Current Employee

3.4

Nov 8, 2024

A lot of good but a lot of frustrations as well. I would be very thorough as you interview at Workato to make sure you can handle the culture and leadership team.

Useful

Current Employee

3.1

Nov 4, 2024

Top tier product but disconnects between c level management and first and second line management made change difficult

1 Useful

Current Employee

2.7

Oct 22, 2024

great product. really challenging environment. questionable everything else. Ask to speak to current reps as part of your interview process.

Useful

Current Employee

2.6

Oct 7, 2024

Great team and headed in the rite direction for an IPO.

Useful

Former Employee

3.4

Sep 7, 2024

Lots of change. Great industry but leadership changes happened fast

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Former Employee

3.9

Apr 26, 2024

it was ok, culture went from 80 to 10 after the layoffs.

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Former Employee

2.9

Apr 10, 2024

Low achievement, punitive incentive compensation model, and is going all in on trying to make enterprise "work". Leadership is disconnected from what the customers care about and how they buy. This was a good place to work while inbound was plenty but things turned poorly when they over expanded rep headcount while demand was plummeting after marketing spend...Read More

2 Useful

Current Employee

3.3

Apr 5, 2024

Terrible changes to the comp plan in 2024. used to get 100% of your commission up front. now you get 75%. new pricing model, optimizing towards reducing churn, and outbound is nonexistent here -- both by AEs and SDRs

1 Useful

Current Employee

3.9

Apr 3, 2024

The past couple years have been hard to CRUSH but you can stand out to carve out a nice career track and possibly be well positioned when CRUSH time comes backs

Useful

Current Employee

3.6

Apr 1, 2024

My first year here was amazing, great market fit, inbound lead flow, and every competitive deal against Mule/Boomi we win. 2nd year was 2023 so as everyone knows the economy is down, no inbound leads were coming in and you could theoretically code everything and eliminate a tool like Workato. They then transitioned everyone to an outbound motion with 0 training and...Read More

5 Useful

Former Employee

5.0

Mar 26, 2024

My overall experience was fantastic. The leadership at Workato is open and flexible, yet strategic and well-planned. There’s opportunity for growth. The product is in demand and works well. Highly recommend as an employee or customer.

Useful

Current Employee

4.1

Mar 5, 2024

I respect my managers, very supportive team members and culture. Everyone genuinely wants each other to succeed. Path to becoming an AE is very slow compared to larger companies, but that’s understandable given market conditions and overall company strategy.

Useful

Current Employee

2.6

Feb 8, 2024

Its a good company but Asia culture is not the best. Not the best CS org when compared to the other companies out there

1 Useful

Former Employee

4.1

Jan 30, 2024

Good overall experience - good compensation and training - us stile company

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Former Employee

2.7

Jan 24, 2024

My initial experience was positive, but things took a turn when they brought in new leadership who exhibited a lack of leadership skills. Their behavior was rude, demeaning, and overly critical, offering unproductive feedback. The workplace environment is unfavorable for women, with a complete absence of women in VP or higher roles.

2 Useful

Current Employee

2.1

Jan 23, 2024

Overall ok. Leadership has heart in the right place but middle management sucks . Become very political and disjointed . Serious growing pains. Growth slowing down . Crowded market

1 Useful

Current Employee

3.9

Jan 21, 2024

Great product. Awesome company. Going through all the normal things of a start up trying to mature and VC wanting their ratios.

Useful

Current Employee

2.1

Jan 12, 2024

Don't be an SDR here. You will get stuck. They will do anything to make promotions as hard as possible. SDR leadership is completely incompetent. They have absolutely no idea what they're doing. All they are are dashboard refreshers and make a billion rules and new policies to make outbound 10x harder. There is no support or professional training whatsoever. There is...Read More

3 Useful

Current Employee

3.4

Dec 14, 2023

The culture over the last 2 years or so has gone down hill. We’ve over corrected from being too loose to too strict with our goals as a company from the Leadership side. Great Reps are being PIPed and walking out for not outbounding as much, with pipeline coverage being a more closely monitored metric over closing sales. With a RIF in February, we’re being asked more...Read More

5 Useful

Former Employee

4.9

Dec 11, 2023

Workato is an excellent company. They have phenomenal leadership and and upward mobility in the organization.

Useful

Former Employee

3.1

Nov 16, 2023

Little to No inbound lead flow...it dried up with a big weight put on top of the sales org to make up for the disappearance of inbound demand. Marketing org cut, but sales expected to make up the difference.

3 Useful

Former Employee

3.7

Nov 16, 2023

Good product, questionable management and leadership. Company morale took a nosedive after 10% layoffs and key exits in early 2023

4 Useful

Current Employee

2.9

Nov 4, 2023

Workato is a very product led organization rather than sales led. It is very hard to sell this product and get access to the things you need to be successful in this role. The product market fit is great, but there is a lot more work that needs to be done.

3 Useful

Former Employee

2.1

Nov 1, 2023

Negative, 0 transparency and 0 interest in your success or personal growth.

4 Useful

Former Employee

3.6

Oct 23, 2023

The SDR organization leadership is scattered and unsure of where they should go next. They do hire great people into the SDR role and the product is fantastic, which makes it a good place to be. But long term, the potential for growth is not there which is ultimately a big let down.

1 Useful

Former Employee

2.9

Oct 4, 2023

below average, SMB culture with enterprise ambitions, inefficient GTM and poor messaging

4 Useful

Current Employee

4.7

Oct 3, 2023

amazing company, terrific people, great way to break into tech.

Useful

Current Employee

3.9

Sep 23, 2023

Great market fit but there needs to be a clearer career path in the sales org. Too disorganized.

1 Useful

Current Employee

3.4

Sep 20, 2023

Experienced individuals with overall good attitudes, but blending everyone's knowledge and opinions to strive towards success collectively is still a WIP across the org.

1 Useful

Former Employee

3.4

Aug 28, 2023

Good product and strong market fit priced as the premium solution but questionable SDR leaders who lack transparency and in creating a career path for SDRs. If you would like to be a lifelong SDR, this may be the place for you as there are a ton of perks that come with working at Workato. (Remote, fun Spiffs, plans to go public, health and dental, etc..) But if it's...Read More

2 Useful

Current Employee

2.0

Aug 28, 2023

Weak leadership Favoritism rife Lack of clean structure and operating procedure

3 Useful

Former Employee

3.3

Aug 24, 2023

fine, wouldn't recommend, especially the embedded team. the core team is a different story.

Useful

Current Employee

4.1

Aug 21, 2023

Great company to work for - although compensation structure is lower than other peers. However, if you manage to build good relationships in the company, there should be no problem in hitting your number and even exceeding.

Useful

Former Employee

3.3

Aug 8, 2023

Middle management micromanages like nothing I've seen; inbound leads are put in a round-robin and only given to the most tenured reps. True insiders and outsiders environment

Useful

Current Employee

3.4

Jul 11, 2023

Great company and amazing AE potential in prior years but 2023 is turning out to be close to impossible to hit quota

Useful

Reviews at Workato

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Workato Employee Reviews

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