Current Employee3.7Aug 21, 2024Things are different since Private Equity took over. It's also worth mentioning that SAAS is on fire as an industry right now.
Things are different since Private Equity took over. It's also worth mentioning that SAAS is on fire as an industry right now.
Current Employee3.6Jul 22, 2024It's an interesting year for SaaS and Zendesk is definitely feeling the impact. Some reps are hitting and exceeding quota and many are struggling to hit. If you get a big deal or have several good accounts, you will hit quota, but if you have a tougher territory, you will struggle. I'm sure this is a similar theme across all SaaS companies at the moment. Overall,...Read More
It's an interesting year for SaaS and Zendesk is definitely feeling the impact. Some reps are hitting and exceeding quota and many are struggling to hit. If you get a big deal or have several good accounts, you will hit quota, but if you have a tougher territory, you will struggle. I'm sure this is a similar theme across all SaaS companies at the moment. Overall,...Read More
Current Employee2.4Mar 20, 2025Territories have shrunk and quotas have gone up. Most reps saw a 50% reduction in number of customer accounts, with a 50% increase in quota.
Territories have shrunk and quotas have gone up. Most reps saw a 50% reduction in number of customer accounts, with a 50% increase in quota.
