Zendesk

Item: Zendesk
Rating: 3.2
Author: Anonymous

Home CompaniesZendesk

Profile Highlights

Competitive Salaries

OTE at Zendesk is highly competitive for several roles compared to industry peers. View salaries

Performance Category Ratings

See how employees rated Zendesk in RepVue’s key performance categories.

Category Score

Industry Percentile

Industry Rank

Culture and Leadership

2.9

36th%of Software orgs

# 1,642of 2,548 Software orgs

Base Compensation

3.6

49th%of Software orgs

# 1,315of 2,548 Software orgs

Incentive Compensation Structure

3.3

50th%of Software orgs

# 1,294of 2,548 Software orgs

Product - Market Fit

3.9

62nd%of Software orgs

# 947of 2,548 Software orgs

Professional Development and Training

2.9

49th%of Software orgs

# 1,318of 2,548 Software orgs

Inbound Lead / Opportunity Flow

2.5

39th%of Software orgs

# 1,554of 2,548 Software orgs

Diversity and Inclusion

3.7

48th%of Software orgs

# 1,326of 2,548 Software orgs

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About Zendesk

Greater San Francisco Area

Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great...More

Percent that Attain Quota?

38%of team members typically hit their quota

Software Industry Average

41%

Global Average

43%

Quota Attainment at Zendesk

Salaries

Job Role

Median Base Pay

Median OTE

Top Performer

Sales Development ManagerSalary data from 5 ratings

Base Pay$105k

OTE$180k

Top Performers$222k

Sales ManagerSalary data from 7 ratings

Base Pay$130k

OTE$210k

Top Performers$494.3k

Customer Success ManagerSalary data from 5 ratings

Salaries at Zendesk

Reviews

Former Employee

3.3

Apr 17, 2025

Great market fit, terrible leadership in my opinion, but things may have changed!

Useful

Current Employee

3.6

Apr 17, 2025

About half of reps hit quota, can depend on territory

Useful

View All Reviews

Reviews at Zendesk

Employee Ratings

Total Employee Ratings

Total Ratings

1,200

Ratings Verified by RepVue

Verified Ratings

90%

Job Categories

Account Executive

724

60%

SDR / BDR

245

20%

Leadership Roles

Account Management

Sales Engineer / Solution Consultant

Customer Success

Sales Enablement

Channel Sales / Partnerships

Employee Status

Ratings submitted by current employees

890

74%

Ratings submitted by former employees

310

26%

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Frequently Asked Questions

Zendesk has an overall employee rating of 3.2 out of 5 and a RepVue score of 78.04. They are ranked #1335 out of all Software organizations.

Currently it is reported that 38.0% of the reps at Zendesk are hitting quota.

Zendesk has a rating of 2.9 out of 5 for culture and leadership. They are ranked #3492 in this category out of 5510 companies.

Zendesk has a rating of 3.9 out of 5 for Product - Market Fit and is ranked #947 out of 2548 Software companies.