Former Employee3.3Apr 17, 2025Great market fit, terrible leadership in my opinion, but things may have changed!
Former Employee3.0Mar 12, 2025Overall is was a pretty relaxed place to work, however this was before the acquisition. Not sure what it would be like now. Worth noting its not really a CX platform more of a ticketing solution for call centres.
Overall is was a pretty relaxed place to work, however this was before the acquisition. Not sure what it would be like now. Worth noting its not really a CX platform more of a ticketing solution for call centres.
Former Employee3.1Dec 12, 2023Product suite is not competitive in the Enterprise sector - No actual promotion path for BDRs into AE/CS/Sales Ops/Enablement - Direction has shifted since going private - Management seems to be preoccupied with hardline numbers instead of overall results - Constant missed Sales Ops deadlines(salesforce updates, accounts changes etc etc) - No focus on Customer...Read More
Product suite is not competitive in the Enterprise sector - No actual promotion path for BDRs into AE/CS/Sales Ops/Enablement - Direction has shifted since going private - Management seems to be preoccupied with hardline numbers instead of overall results - Constant missed Sales Ops deadlines(salesforce updates, accounts changes etc etc) - No focus on Customer...Read More
Current Employee3.6Jun 25, 2024Major culture change since PE took over, some people don't like it. It is a run the numbers sales house now. Mgmt watches calls, meetings, pipeline very closely - regardless of performance and attainment. Accept that, and this is a good place to be with PE putting millions into R&D, creating a very competitive product in the cx market. Very good product.
Major culture change since PE took over, some people don't like it. It is a run the numbers sales house now. Mgmt watches calls, meetings, pipeline very closely - regardless of performance and attainment. Accept that, and this is a good place to be with PE putting millions into R&D, creating a very competitive product in the cx market. Very good product.
