My overall experience wasn’t great, bad... | Zendesk Reviews

Former Employee

3.0

Nov 14, 2023

My overall experience wasn’t great, bad leadership and no mentoring or career experience. It was the worst professional experience I ever had. Management benefited their friends, opportunities were given to them and didn’t like Mexican people.

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Current Employee

3.6

Jun 25, 2024

Major culture change since PE took over, some people don't like it. It is a run the numbers sales house now. Mgmt watches calls, meetings, pipeline very closely - regardless of performance and attainment. Accept that, and this is a good place to be with PE putting millions into R&D, creating a very competitive product in the cx market. Very good product.

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Current Employee

4.4

Sep 26, 2023

It's been a great experience working for SMB segment in Zendesk.

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Current Employee

3.9

Aug 23, 2024

Zendesk for Mid Market Seller is a fairly new space with less than 2 years having this segment of business. They’re really investing in teaching value based selling, leveraging Meddpicc. West Coast AE’s is where you see the Million Dollar earners but east coast has more green space opportunities. SMB & Commercial seem to be the sweet spot for where sellers are...Read More

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