Freshworks

Item: Freshworks
Rating: 2.9
Author: RepVue

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Performance Category Ratings

See how employees rated Freshworks in RepVue’s key performance categories.

Category Score

Industry Percentile

Industry Rank

Culture and Leadership

2.7

26th%of Software orgs

# 1,700of 2,276 Software orgs

Base Compensation

3.1

19th%of Software orgs

# 1,856of 2,276 Software orgs

Incentive Compensation Structure

3.0

26th%of Software orgs

# 1,703of 2,276 Software orgs

Product - Market Fit

3.7

50th%of Software orgs

# 1,117of 2,276 Software orgs

Professional Development and Training

2.5

25th%of Software orgs

# 1,717of 2,276 Software orgs

Inbound Lead / Opportunity Flow

2.3

31st%of Software orgs

# 1,584of 2,276 Software orgs

Diversity and Inclusion

3.4

31st%of Software orgs

# 1,578of 2,276 Software orgs

About Freshworks

Greater San Francisco Area

Freshworks designs ridiculously easy-to-use software for businesses of all sizes, making it effortless for them to delight their employees and their customers. Affordable, quick to...More

Percent that Attain Quota?

of team members typically hit their quota

Software Industry Average

40%

Global Average

43%

Salaries

Job Role

Median Base Pay

Median OTE

Top Performer

Sales Development ManagerSalary data from 4 ratings

Sales ManagerSalary data from 12 ratings

Sales EngineerSalary data from 5 ratings

Reviews

Current Employee

2.9

Oct 25, 2024

Overall I love the people at Freshworks. Product is solid, but there is a lot of confusion about our future direction from a product standpoint. Comp is okay. Culture has gotten much worse in the past couple of years. Some bad leadership hires who have made short-sighted decisions based on bad data. Our processes across GTM teams are horribly inefficient.

Useful

Current Employee

5.0

Oct 25, 2024

great. could be better if the sales leadership doesn't change every 6 months.

Useful

View All Reviews

Anonymous Q&A

Anonymous Sales ProSep 17, 2024

What sales teams or verticals at Freshworks should I explore applying to and what are the reasons behind these recommendations?

Current Freshworks EmployeeTop AnswerSep 17, 2024

2 Answers

Anonymous Sales ProJul 16, 2024

At Freshworks, how often are commission structures updated, and what criteria are used to define sales territories?

Current Freshworks EmployeeTop AnswerJul 17, 2024

2 Answers

View all Q&A

Employee Ratings

Total Employee Ratings

Total Ratings

399

Ratings Verified by RepVue

Verified Ratings

82%

Job Categories

Account Executive

191

47%

SDR / BDR

22%

Leadership Roles

Account Management

Sales Engineer / Solution Consultant

Channel Sales / Partnerships

Customer Success

Sales Enablement

Employee Status

Ratings submitted by current employees

306

77%

Ratings submitted by former employees

23%

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Frequently Asked Questions

Freshworks has an overall employee rating of 2.9 out of 5 and a RepVue score of 73.63. They are ranked #1750 out of all Software organizations.

Currently it is reported that 30.6% of the reps at Freshworks are hitting quota.

Freshworks has a rating of 2.7 out of 5 for culture and leadership. They are ranked #3710 in this category out of 5006 companies.

Freshworks has a rating of 3.7 out of 5 for Product - Market Fit and is ranked #1117 out of 2276 Software companies.

About Freshworks

Greater San Francisco Area

Freshworks designs ridiculously easy-to-use software for businesses of all sizes, making it effortless for them to delight their employees and their customers. Affordable, quick to...More