bigger swing these days on percentage hitting vs... | Zendesk Reviews

Current Employee

1.7

Feb 28, 2025

bigger swing these days on percentage hitting vs those who are not....massive amounts of churns from existing customers so very hard to get any uplift here. Those who hit their number had big new business deals

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Former Employee

2.7

Sep 27, 2023

Market leading product. Company changed a lot since Private Equity buyout. Mistakes being made throughout restructuring. Senior leaders leaving the whole time. Unrealistic expectations on sales folks. Culture not what is used to be a couple years ago.

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Current Employee

4.3

Jan 30, 2024

I am very happy at zendesk. The product is excellent and overall it is a very good employer. The compensation structure does however not develop in a favourable direction. Since its not a public company anymore, stock options are not interesting anymore.

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Current Employee

3.4

Aug 30, 2024

Overall have had a positive experience with this company. Lots of change however in recent times.

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