I am very happy at zendesk. The product is... | Zendesk Reviews

Current Employee

4.3

Jan 30, 2024

I am very happy at zendesk. The product is excellent and overall it is a very good employer. The compensation structure does however not develop in a favourable direction. Since its not a public company anymore, stock options are not interesting anymore.

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Former Employee

2.6

May 16, 2024

Zendesk has an amazing product which is truly one of the best in the industry. It used to be a great place to work too until PE took over and flipped it upside down. Theres no rhyme or reason to who gets what territory, quotas are essentially the same no matter what territory you have (greenfield territories have same quota as territories with a history of high...Read More

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Current Employee

1.9

Feb 26, 2024

It's been a poor experience over the course of my two year tenure. - Bad senior/exec leadership that is very out of touch - Low comp which feels even lower in '24 due to no raises and they moved us from hourly to salary so we are doing about 4-5 jobs now this year for even less pay b/c of no OT. - No meaningful career dev. It's literally ALL dependent on who your...Read More

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