TERRIBLE, THIS PLACE WILL DRAIN YOUR SOUL. DO NOT... | Zendesk Reviews

Current Employee

1.0

Jul 29, 2024

TERRIBLE, THIS PLACE WILL DRAIN YOUR SOUL. DO NOT WORK HERE; YOUR ONLY HOPE FOR A PROMOTION IS IF YOU ARE A WHITE MALE OR FEMALE AND YOU'RE WILLING TO LIE TO CUSTOMERS ABOUT FUNCTIONALITY TO MAKE A SALE.

2 Useful

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Former Employee

2.7

Sep 7, 2023

Zendesk used to be a great company, but ever since the acquisition by Private Equity, the culture and vision have gone down the drain. The pay is below market rate, and a large number of AEs fail to achieve (or come close to) quota. Leadership is not transparent and (micro)manages by fear. Very many AEs are on Coaching Plans or PIPs. Zendesk's competitors are...Read More

Useful

Former Employee

2.6

Aug 21, 2024

A private equity company purchased Zendesk and things went downhill. At one point I was aligned to 4 AEs. Got put on a coaching plan and the only coaching was to "make more calls"

2 Useful

Current Employee

3.1

Jul 6, 2023

Going through a lot of changes mostly not positive. Culture is shaken

Useful

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