TERRIBLE, THIS PLACE WILL DRAIN YOUR SOUL. DO NOT... | Zendesk Reviews

Current Employee

1.0

Jul 29, 2024

TERRIBLE, THIS PLACE WILL DRAIN YOUR SOUL. DO NOT WORK HERE; YOUR ONLY HOPE FOR A PROMOTION IS IF YOU ARE A WHITE MALE OR FEMALE AND YOU'RE WILLING TO LIE TO CUSTOMERS ABOUT FUNCTIONALITY TO MAKE A SALE.

2 Useful

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Current Employee

1.6

Jul 10, 2024

My experience hasn’t been good. Managers micromanage and generally manage by fear.

1 Useful

Former Employee

2.9

Aug 30, 2023

The old Zendesk (pre-2022) is much different than the Zendesk of today. Since being acquired by Private Equity and taken private, Zendesk has lost its people-first culture. It is now only about money. 4 rounds of layoffs in 9 months, price hikes, high employee and customer churn, and a leadership team that thinks they are royalty. The BDR org is the wild...Read More

1 Useful

Current Employee

2.6

Jun 28, 2024

The company has been doing many layoffs. They are also pushing people out with pips.

2 Useful

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