A private equity company purchased Zendesk and... | Zendesk Reviews

Former Employee

2.6

Aug 21, 2024

A private equity company purchased Zendesk and things went downhill. At one point I was aligned to 4 AEs. Got put on a coaching plan and the only coaching was to "make more calls"

2 Useful

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Current Employee

3.6

Dec 27, 2024

My overall experience has been good. The culture of the sales org is very high pressure in enterprise due to the lack of market share, and the desire to grow in that segment. Co-workers are great.

Useful

Former Employee

2.7

Jul 19, 2024

Great Product, great people to work with. Comp was ok but could have been better. RSU scheme was unreal.

Useful

Former Employee

2.0

Oct 24, 2024

Zendesk’s time has come and gone. PE spending a lot of money buying into AI, while the continued RIFs and uncertainty plague the entire firm. 95% of the company is circulating their resumes, trying to get out. Person running North America is worst leader in the industry.

5 Useful

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