A private equity company purchased Zendesk and... | Zendesk Reviews

Former Employee

2.6

Aug 21, 2024

A private equity company purchased Zendesk and things went downhill. At one point I was aligned to 4 AEs. Got put on a coaching plan and the only coaching was to "make more calls"

2 Useful

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Current Employee

3.3

Feb 28, 2024

Bottleneck to promotions, compensation restructures are not often. Leadership and product fit are both fine

Useful

Current Employee

3.1

Jun 13, 2024

Pay is good. Product is outdated and needs development. Management changes your territory consistently.

Useful

Current Employee

2.0

Sep 13, 2023

The company has fallen off a cliff in the past 6 months. Product pricing has increased exponentially compared to competitors who are now closing the functionality gap. It is little surprise that the global economic downturn doesn't exist in the eyes of senior leadership and the only reason anyone is missing quota is because they haven't made enough cold calls.

2 Useful

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