Intercom

Item: Intercom
Rating: 3.5
Author: Anonymous

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Profile Highlights

High Quota Attainment

Intercom quota attainment far exceeds the industry average

Competitive Salaries

OTE at Intercom for SMB Account Executives is highly competitive compared to industry peers. View salaries

High Score for Product - Market Fit

Intercom is in the 84th percentile for Product - Market Fit

Performance Category Ratings

See how employees rated Intercom in RepVue’s key performance categories.

Category Score

Industry Percentile

Industry Rank

Culture and Leadership

3.3

58th%of Software orgs

# 1,041of 2,495 Software orgs

Base Compensation

3.8

59th%of Software orgs

# 1,016of 2,495 Software orgs

Incentive Compensation Structure

3.4

50th%of Software orgs

# 1,241of 2,495 Software orgs

Product - Market Fit

4.3

84th%of Software orgs

# 384of 2,495 Software orgs

Professional Development and Training

3.1

64th%of Software orgs

# 887of 2,495 Software orgs

Inbound Lead / Opportunity Flow

3.3

80th%of Software orgs

# 483of 2,495 Software orgs

Diversity and Inclusion

3.7

48th%of Software orgs

# 1,313of 2,495 Software orgs

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About Intercom

Greater San Francisco Area

Intercom, the Engagement OS, enables businesses to build stronger customer relationships that drive growth and scale. With its all-in-one customer communications platform, Intercom...More

Percent that Attain Quota?

Excellent!61%of team members typically hit their quota

Software Industry Average

41%

Global Average

43%

Quota Attainment at Intercom

Salaries

Job Role

Median Base Pay

Median OTE

Top Performer

Account ManagerSalary data from 6 ratings

Base Pay$90k

OTE$150k

Top Performers$326.7k

Sales Development RepresentativeSalary data from 7 ratings

Base Pay$54k

OTE$77k

Top Performers$101.7k

SMB Account ExecutiveSalary data from 5 ratings

Salaries at Intercom

Reviews

Former Employee

4.4

Mar 10, 2025

Good experience, fast paced and they have a great product for someone selling it.

Useful

Current Employee

3.3

Mar 7, 2025

Great earning potential in NewBiz. Existing Biz could be tricky as plans changed every qty and are focused on New Biz. Great people on the from line, Promising new leadership, Middle management 2/3rd lines would benefit from more profesioanl expertise and business acumen. Operational side - complete mess, growing pains but also extreme siloed operations, lack of...Read More

Useful

View All Reviews

Reviews at Intercom

Employee Ratings

Total Employee Ratings

Total Ratings

170

Ratings Verified by RepVue

Verified Ratings

94%

Job Categories

Account Executive

41%

SDR / BDR

26%

Account Management

13%

Leadership Roles

10%

Channel Sales / Partnerships

Other

Sales Engineer / Solution Consultant

Employee Status

Ratings submitted by current employees

124

73%

Ratings submitted by former employees

27%

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Frequently Asked Questions

Intercom has an overall employee rating of 3.5 out of 5 and a RepVue score of 82.41. They are ranked #692 out of all Software organizations.

Currently it is reported that 61.1% of the reps at Intercom are hitting quota.

Intercom has a rating of 3.3 out of 5 for culture and leadership. They are ranked #2209 in this category out of 5418 companies.

Intercom has a rating of 4.3 out of 5 for Product - Market Fit and is ranked #384 out of 2495 Software companies.