Market leading product. Company changed a lot... | Zendesk Reviews

Former Employee

2.7

Sep 27, 2023

Market leading product. Company changed a lot since Private Equity buyout. Mistakes being made throughout restructuring. Senior leaders leaving the whole time. Unrealistic expectations on sales folks. Culture not what is used to be a couple years ago.

1 Useful

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Former Employee

3.1

Dec 12, 2023

Product suite is not competitive in the Enterprise sector - No actual promotion path for BDRs into AE/CS/Sales Ops/Enablement - Direction has shifted since going private - Management seems to be preoccupied with hardline numbers instead of overall results - Constant missed Sales Ops deadlines(salesforce updates, accounts changes etc etc) - No focus on Customer...Read More

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Current Employee

3.9

Sep 26, 2023

Great product, fun to sell, not great compensation, issues with leadership and broader org that probably have something to do with economy.

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