Former Employee2.4Oct 9, 2024Average since PE takeover. Culture has fallen immensely and people are pushed out of the company
Current Employee4.1Dec 19, 2023Overall experience is positive, despite changes to the ownership and going private.
Former Employee1.0Apr 29, 2024Awful experience!!! The place is in shambles; leadership is out of touch and, for the most part, tone-deaf. Management, Leadership, HR, the whole lot of them have zero accountability for their actions, and they'll always be first to blame the sales reps for any lost opportunities, poor TEAM quarter performance (this happens often), and wasted time with "trainings" to...Read More
Awful experience!!! The place is in shambles; leadership is out of touch and, for the most part, tone-deaf. Management, Leadership, HR, the whole lot of them have zero accountability for their actions, and they'll always be first to blame the sales reps for any lost opportunities, poor TEAM quarter performance (this happens often), and wasted time with "trainings" to...Read More
Former Employee2.7Sep 7, 2023Zendesk used to be a great company, but ever since the acquisition by Private Equity, the culture and vision have gone down the drain. The pay is below market rate, and a large number of AEs fail to achieve (or come close to) quota. Leadership is not transparent and (micro)manages by fear. Very many AEs are on Coaching Plans or PIPs. Zendesk's competitors are...Read More
Zendesk used to be a great company, but ever since the acquisition by Private Equity, the culture and vision have gone down the drain. The pay is below market rate, and a large number of AEs fail to achieve (or come close to) quota. Leadership is not transparent and (micro)manages by fear. Very many AEs are on Coaching Plans or PIPs. Zendesk's competitors are...Read More
