My overall experience at NICE has been good, with... | NICE Ltd Reviews

Current Employee

3.1

Nov 12, 2024

My overall experience at NICE has been good, with supportive leadership, a technology solution that makes a difference to customers, significant resources to support the sales effort and endless product training. The main reasons AE's leave NICE are bad territories and compensation issues. NICE doesn't seem to have a good grasp of sales operations to support the sales team; instead, sales ops focus on supporting sales leadership. Comp issues take months to correct, even over a year, and territories are built from bad manual data input by previous AEs. If you find a good spot and get great timing on customer buying cycles, you can get paid well here, so try to network at NICE and understand hiring managers/organizational structures before starting. There is also new leadership, so 2025 expects to have significant changes.

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Former Employee

3.4

Nov 1, 2023

NICE has great products, and is a large company with large company processes. It is a hard core sales shop, sellers can do well here.

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Former Employee

2.6

Sep 28, 2023

NICE culture took over In Contact culture. Employees are not valued. Support is weak at best. Segmentation in enterprise was poorly designed.

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