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Freshworks

Freshworks

399 Employee Ratings
399 Ratings
82% Verified
2.9
Unclaimed Profile
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Freshworks
Freshworks
399 Employee Ratings
82% Verified
2.9
Unclaimed Profile
73.64
RepVue Score
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Current Employee
3.0
Nov 23, 2023
There is a lot of room to understand the processes that sales organisations use to increase growth and revenue in addition to self learning through experience in handling clients. However, the compensation models are not great considering the ARR quotas that increase as each quarter comes to a close. The morale of sales reps steadily decreases due to an unstable structure and poor people management skills from immediate reporting managers. As an account manager handling existing accounts and the key priority being relationship management, it has become quite hard to focus on the KPI's with ever changing accounts in less than 6 months leaving customers dissatisfied and potentially losing further expansion opportunities and overall LTR.
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