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Birdeye Employee Reviews

Current Employee

5.0

Mar 26, 2025

CEO has innovation mindset and always excited to build value for the customers

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Current Employee

5.0

Mar 26, 2025

Good compensation and work-life Balance: never seen company, who care employees at this level.

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Current Employee

5.0

Mar 20, 2025

This is my dream company, having a very good work-life balance.

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Former Employee

5.0

Mar 20, 2025

CEO is a visionary. Always have great ideas on how to help local businesses using cutting-edge technology.

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Current Employee

5.0

Mar 20, 2025

Supportive Sales team, good Calls, Active Team. Handsome Money, Motivation!

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Current Employee

5.0

Mar 19, 2025

Stable, growing, shining, competitive, flying Great health benefits and time off policy

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Current Employee

5.0

Mar 19, 2025

A Good work life balance, Great colleagues, and career opportunities!

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Current Employee

5.0

Mar 15, 2025

- Solid community of people who care about every people - Thoughtful environment - Sets you up to succeed - They follow through with what they're all about - Work hard play hard

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Current Employee

5.0

Mar 15, 2025

Unlimited upside and great team culture. The technology is world class but it doesn't sell itself. If you ask for help - it's there in spades.

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Current Employee

5.0

Mar 9, 2025

I have grown my career and skills at Birdeye.com. I have moved from individual contributor to manager, to a full executive. I have learned how to work with customers in a way I never could have at my previous employer. I have also been able to grow my hiring skills. I have watched the management team take the company to an amazing market position. All of this has...Read More

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Current Employee

5.0

Mar 5, 2025

Everyone at Birdeye is supportive and always offering a helping hand. Culture is great at the lower sales levels. Incentives are wonderful.

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Current Employee

3.0

Mar 4, 2025

The lead flow really has increased but that doesn’t mean that the quality has increased. Just more unqualified leads muddying pipelines.

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Current Employee

2.4

Mar 2, 2025

Less people. Mid market team is down to 8 people down from 30+

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Current Employee

5.0

Mar 1, 2025

High-speed, Brilliant minds, Outstanding creation, Lucrative income, good culture, love it.

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Current Employee

4.7

Feb 25, 2025

My all peers are fantastic, energetic, smart people. It's great to be surrounded by co-workers you can learn from.

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Current Employee

2.9

Feb 20, 2025

The culture has really gone downhill. Only 2 people in the COM segment hit quota and they still do not lower quotas. We continue keep a revolving door of AE's when there is a core of solid AE's that could hit the number but not enough opportunities to go around.

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Current Employee

3.6

Feb 19, 2025

overall a good experience. When sales are down, management gets a bit micromanagy and tries to control everything. They are obsessed with email outreach and overthink it at every turn. But mostly a good experience. They give you the tools to hit your quota. Up to you to make it happen. I hit quota almost every single month.

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Current Employee

5.0

Feb 13, 2025

Innovative products, features and technologies. Industry Top position. Entrepreneurial energy. Good sense of urgency. Great Bay Area location. Fanatic customer base. Decent compensation. Good balance between marketing, product and engineering teams. Impressive growth. Clear vision to lead industry. Focus on customers.

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Current Employee

5.0

Feb 11, 2025

This is a great company to work for in a very exciting time in the industry. It is a leader in its field of business and won many awards which makes for an exciting opportunity before you even get to the front door.

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Former Employee

5.0

Feb 8, 2025

Some of the cleverest people in the industry work at Birdeye. It was very refreshing to be able to learn constantly from peers and seniors.

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Current Employee

5.0

Feb 7, 2025

Unlimited market opportunity, smart peoples and leaders, great technology, great location, a CEO I trust, passionate people.

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Current Employee

5.0

Feb 7, 2025

The growth potential and helping change the software industry and its products

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Current Employee

5.0

Feb 6, 2025

There are very few companies where you have a real opportunity to change the world, to work with some of the smartest and most dedicated people on the planet, and where your customers will be proud of you, clap you on the back, and tell everyone they know to use your product - birdeye.com is one of them.

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Current Employee

5.0

Feb 5, 2025

Birdeye has a positive and fast-paced environment where proactive work is highly appreciated and often recognized.

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Current Employee

5.0

Feb 4, 2025

Innovative company where people actually strive to make the Platform better

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Current Employee

5.0

Feb 4, 2025

The company has great benefits along with a remote job

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Current Employee

5.0

Feb 4, 2025

One of my favorite parts about the company is the lot of leads to work on.

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Current Employee

5.0

Feb 1, 2025

It is good to work in such a great company.

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Current Employee

1.7

Jan 30, 2025

Lots of turn over due to non sales roles controlling the sales org.

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Current Employee

3.9

Jan 20, 2025

Decent overall experience, strong local team although like with most US based companies it is hard to work with the US team or get them to understand our market or make changes for Australia.

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Current Employee

2.1

Jan 18, 2025

My overall experience has been terrible. The culture is incredibly toxic and there is high turnover. Run!

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Current Employee

3.6

Dec 18, 2024

Leadership was helpful, but product market fit didn’t seem there.

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Current Employee

3.6

Dec 3, 2024

Great product, hard working and talented team, high standards and fast paced culture.

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Current Employee

3.1

Nov 21, 2024

Going through some organizational restructuring that has created some challenges for both managers and employees over the past year. Once they iron these changes out, I think they can get back on track to being a great company to work for again.

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Former Employee

1.1

Nov 17, 2024

By far the worst professional experience I've had to date. An embarrassment of an organisation. There is a reason why the average tenure is between 6-9 months. They don't even give you company laptops because the turnover is so high. I've never seen micro management like it. The wolf of wall street sales approach is so outdated. Was a numbers game as the product...Read More

1 Useful

Current Employee

1.7

Oct 27, 2024

My best way of explaining this work enviroment as an Account Executive is that the CEO intentionally creates friction between teams. 1. SDR's are incentivized to pass anyone with a pulse willing to hop on a zoom call with an AE (seriously, no qualification). 2. AE's are expected to close 30% of those passes. 3. AE's are responsible for any cancellations (clawbacks)...Read More

4 Useful

Current Employee

3.3

Oct 17, 2024

the company is falling apart and the leadership is always leaving the company and the reps never last more then 7 months cause it is so hard to get by on a very low Base salary and since leadership is always leaving make it really hard to actually hit quota, unless youre getting a ton of BDR/SDR sets

1 Useful

Current Employee

4.0

Oct 14, 2024

great place to work! Market leading software, leadership is improving and in turn culturally as well. Compensation could be better, but there are many open doors for future growth and development.

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Former Employee

2.4

Oct 1, 2024

Stay away. They do not invest in their employees and will underpay you.

1 Useful

Current Employee

3.7

Sep 24, 2024

Good product. Demand a lot of activity and the turnover is really high right now but if you put the work in you will be rewarded

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Current Employee

3.4

Sep 9, 2024

Extremely strong product fit. Executive team mircomanages senior leadership which stifles creativity, destroys moral and forces undo stress on the sales org

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Current Employee

2.6

Aug 23, 2024

My overall experience has been ok. Lots of people quitting and change in leadership. Good product, tough market right now.

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Former Employee

1.1

Aug 16, 2024

Horrible management And leaders in place you are leading the most held sets in the month and your manager is snitching on you saying you’re not doing anything and fake dialing fake everything what a joke

2 Useful

Former Employee

1.9

Aug 10, 2024

what started off as a beautiful experience turned into a nightmare. amazing product, terrible management and leadership. Culture is not ideal and you will be put on a PIP quicker than they give you praise

2 Useful

Former Employee

1.0

Jul 24, 2024

Horrible company to work for. Poor leadership, poor compensation poor communication. Overall this company is trash.

2 Useful

Former Employee

2.3

Jul 24, 2024

They treat the sales team like an inbound call center. Absurd metrics and minimal support. Rapidly changing processes that rarely aid the sales cycle. The platform's different products are all individual commodities but rarely does a larger business want all of the products.

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Current Employee

3.7

Jul 18, 2024

My overall experience was terrific! They care and are willing to work with you.

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Current Employee

1.4

Jul 18, 2024

Toxic toxic toxic. Just avoid Birdeye; no one deserves a demeaning work environment like this.

2 Useful

Current Employee

3.1

Jul 2, 2024

Great people. Managers are very invested in your success. Everything else seems in shambles

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Current Employee

5.0

Jun 24, 2024

My experience in the company has been great - fast paced - lots of change

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Reviews at Birdeye

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Birdeye Employee Reviews

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