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Customer Success Manager Salary in India

The median base salary for Customer Success Managers in India is ₹2,419,432 and an OTE of ₹3,024,247. Data updated on 06/30/2025.

Median Base Salary
₹2,419,432
Median On-Target Earnings
₹3,024,247
Top Performer Earning Potential
₹18,753,203
Current % that Attain Quota
70.0%
Distribution of Earnings
See how many Customer Success Managers are within each earnings range for base salary and for on-target earnings
Base Salary
On-Target Earnings
Percent that Attain Quota
See the % of Customer Success Managers to hit quota in the last 12 months.
Highest Paying Companies for Customer Success Managers in India
See which companies pay their Customer Success Managers the most in 2025. This list is sorted by highest OTE (on-target earnings). Data updated 06/30/2025
Company
Base Salary
Median OTE
Top Performer
₹11,906,956
₹15,940,368
₹38,017,146
₹2,550,880
₹3,855,867
₹3,663,100
₹1,853,102
₹2,525,052
₹7,990,025
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Frequently Asked Questions

Customer Success Manager in India earn a median base salary of ₹5,025,131 and median on-target earnings of ₹9,696,969. Top performers can earn up to ₹18,753,203 annually.

It's estimated that 70.0% of Customer Success Managers in India hit quota in the last 12 months, with an average deal size of ₹585,059.

India Customer Success Manager salaries are 13% above the national median base salary and 1% above the US median OTE.

Customer Success Manager salaries in India typically range from ₹1,475,007 to ₹7,546,762 for base salary, with total earnings potential ranging from ₹2,016,278 to ₹16,971,341.

A Customer Success Manager (CSM) ensures customers achieve value from the product or service they’ve purchased. They onboard new clients, provide training, proactively address potential issues, and share best practices that encourage product adoption, long-term satisfaction, and renewal.

Customer Success Managers typically earn a base salary plus bonuses linked to client retention, product utilization, and overall customer satisfaction scores. Their compensation often aligns with achieving specific customer health metrics and reducing churn rates.

CSMs can advance to roles like Senior Customer Success Manager, Customer Success Team Lead, or Director of Customer Success. Many also pivot into other strategic areas like Product Management, Account Management, or even Sales Leadership as they gain broader industry knowledge.