Customer Success Manager Salary in Canada
The median base salary for Customer Success Managers in Canada is CA$90,302 and an OTE of CA$113,794. Data updated on 06/17/2025.
Median Base Salary
CA$90,302
Median On-Target Earnings
CA$113,794
Top Performer Earning Potential
CA$156,961
Current % that Attain Quota
78.0%
Distribution of Earnings
See how many Customer Success Managers are within each earnings range for base salary and for on-target earnings
Percent that Attain Quota
See the % of Customer Success Managers to hit quota in the last 12 months.
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Highest Paying Companies for Customer Success Managers in Canada
See which companies pay their Customer Success Managers the most in 2025. This list is sorted by highest OTE (on-target earnings). Data updated 06/17/2025Company
Base Salary
Median OTE
Top Performer
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Customer Success Manager in Canada earn a median base salary of CA$92,651 and median on-target earnings of CA$120,157. Top performers can earn up to CA$156,961 annually.
It's estimated that 78.0% of Customer Success Managers in Canada hit quota in the last 12 months, with an average deal size of CA$168,170.
Canada Customer Success Manager salaries are 3% above the national median base salary and 5% above the US median OTE.
Customer Success Manager salaries in Canada typically range from CA$70,929 to CA$107,920 for base salary, with total earnings potential ranging from CA$93,459 to CA$142,553.
A Customer Success Manager (CSM) ensures customers achieve value from the product or service they’ve purchased. They onboard new clients, provide training, proactively address potential issues, and share best practices that encourage product adoption, long-term satisfaction, and renewal.
Customer Success Managers typically earn a base salary plus bonuses linked to client retention, product utilization, and overall customer satisfaction scores. Their compensation often aligns with achieving specific customer health metrics and reducing churn rates.
CSMs can advance to roles like Senior Customer Success Manager, Customer Success Team Lead, or Director of Customer Success. Many also pivot into other strategic areas like Product Management, Account Management, or even Sales Leadership as they gain broader industry knowledge.