Current Employee4.9Aug 15, 2023Overall good experience, good company, good pay, especially in this economy
Current Employee2.7Jun 13, 2023Owned by a PE firm now. Short-sighted on goals. Customers are wonderful to work with! Leadership lacks the ability to see past "their" numbers...
Owned by a PE firm now. Short-sighted on goals. Customers are wonderful to work with! Leadership lacks the ability to see past "their" numbers...
Former Employee2.7Jun 17, 2024Was great before the PE acquisition, but has changed drastically since.
Former Employee2.7Sep 7, 2023Zendesk used to be a great company, but ever since the acquisition by Private Equity, the culture and vision have gone down the drain. The pay is below market rate, and a large number of AEs fail to achieve (or come close to) quota. Leadership is not transparent and (micro)manages by fear. Very many AEs are on Coaching Plans or PIPs. Zendesk's competitors are...Read More
Zendesk used to be a great company, but ever since the acquisition by Private Equity, the culture and vision have gone down the drain. The pay is below market rate, and a large number of AEs fail to achieve (or come close to) quota. Leadership is not transparent and (micro)manages by fear. Very many AEs are on Coaching Plans or PIPs. Zendesk's competitors are...Read More
