Former Employee4.4Mar 14, 2024Great culture, great enablement and great product! Zendesk Champions are evangelists and they love the product
Great culture, great enablement and great product! Zendesk Champions are evangelists and they love the product
Current Employee3.6Jul 22, 2024It's an interesting year for SaaS and Zendesk is definitely feeling the impact. Some reps are hitting and exceeding quota and many are struggling to hit. If you get a big deal or have several good accounts, you will hit quota, but if you have a tougher territory, you will struggle. I'm sure this is a similar theme across all SaaS companies at the moment. Overall,...Read More
It's an interesting year for SaaS and Zendesk is definitely feeling the impact. Some reps are hitting and exceeding quota and many are struggling to hit. If you get a big deal or have several good accounts, you will hit quota, but if you have a tougher territory, you will struggle. I'm sure this is a similar theme across all SaaS companies at the moment. Overall,...Read More
Current Employee3.3Aug 21, 2024So far it has been ok. Compensation is an issue as they have a system in place where if a customer needs to add users and they have a previously negotiated discount in their contract, you take a hit on your commissions. Inbound leads are nearly non existent. I would say on average you get 2-3 per quarter and they might not be qualified.
So far it has been ok. Compensation is an issue as they have a system in place where if a customer needs to add users and they have a previously negotiated discount in their contract, you take a hit on your commissions. Inbound leads are nearly non existent. I would say on average you get 2-3 per quarter and they might not be qualified.
Former Employee3.1Dec 12, 2023Product suite is not competitive in the Enterprise sector - No actual promotion path for BDRs into AE/CS/Sales Ops/Enablement - Direction has shifted since going private - Management seems to be preoccupied with hardline numbers instead of overall results - Constant missed Sales Ops deadlines(salesforce updates, accounts changes etc etc) - No focus on Customer...Read More
Product suite is not competitive in the Enterprise sector - No actual promotion path for BDRs into AE/CS/Sales Ops/Enablement - Direction has shifted since going private - Management seems to be preoccupied with hardline numbers instead of overall results - Constant missed Sales Ops deadlines(salesforce updates, accounts changes etc etc) - No focus on Customer...Read More
