Zendesk is a great product for commercial and... | Zendesk Reviews

Current Employee

3.0

Sep 8, 2024

Zendesk is a great product for commercial and small companies but it is still finding its way in the Enterprise segment. Great salary and commission structure if you manage to over achieve. A lot of investment from the company in the product.

1 Useful

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Former Employee

2.4

Oct 9, 2024

Average since PE takeover. Culture has fallen immensely and people are pushed out of the company

3 Useful

Current Employee

3.1

Oct 17, 2023

Emerging into a greenfield territory often comes with challenges. Zendesk has great leadership, but none who understand what it takes to stand out in a federal market.

Useful

Former Employee

2.9

May 6, 2024

Zendesk used to be a great place to work and I had considered myself a lifer. Culture was amazing, people were extremely friendly, and teams worked well together. In the last 2 years of my employment there, things really took a turn and went downhill. It was sad to see things go that way.

1 Useful

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