Former Employee4.0Oct 1, 2024Positive experience. Significant changes when PE took over. Several management team members left at that time.
Positive experience. Significant changes when PE took over. Several management team members left at that time.
Current Employee3.4May 31, 2024Solid company. In process of large change. Commercial sales is where the money is at. Enterprise and mid-market are struggling. Solid pay.
Solid company. In process of large change. Commercial sales is where the money is at. Enterprise and mid-market are struggling. Solid pay.
Former Employee2.6Aug 21, 2024A private equity company purchased Zendesk and things went downhill. At one point I was aligned to 4 AEs. Got put on a coaching plan and the only coaching was to "make more calls"
A private equity company purchased Zendesk and things went downhill. At one point I was aligned to 4 AEs. Got put on a coaching plan and the only coaching was to "make more calls"
Former Employee2.0Oct 24, 2024Zendesk’s time has come and gone. PE spending a lot of money buying into AI, while the continued RIFs and uncertainty plague the entire firm. 95% of the company is circulating their resumes, trying to get out. Person running North America is worst leader in the industry.
Zendesk’s time has come and gone. PE spending a lot of money buying into AI, while the continued RIFs and uncertainty plague the entire firm. 95% of the company is circulating their resumes, trying to get out. Person running North America is worst leader in the industry.
