PE firm came in a messed everything up. Mid... | Zendesk Reviews

Current Employee

2.1

Dec 15, 2023

PE firm came in a messed everything up. Mid Market and Enterprise are luck up the draw on territories with low chances for success outside of the west coast.

2 Useful

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Former Employee

2.6

Oct 19, 2023

BDR org is under valued and if you were to improve and hit numbers then you’d need to do it on your own. Good place to get into if you are trying to get into tech but in the long run you will be with a different company.

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Current Employee

2.9

Nov 2, 2023

Directionless, lacking strategic vision. Executive leadership swings between aloof and actively negative.

Useful

Former Employee

2.4

Aug 8, 2023

It is disheartening to me what has happened to the company culture and leadership of Zendesk since the acquisition by private equity in November 2023. What worked during Covid is not sustainable, and leadership is struggling to continue the "grow at all costs" trajectory. To counter act the sudden lack of revenue from inbound leads, they have had multiple price...Read More

1 Useful

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