It highly depends on the team that you land.... | Zendesk Reviews

Current Employee

2.6

Jul 1, 2024

It highly depends on the team that you land. However zendesk is moving sales teams to MBOs specially those in Mexico working for US, the life-work balance is great and the compensation is fair, but commissions sucks

1 Useful

Browse Other Reviews

Current Employee

4.0

Mar 28, 2025

Company is good to work for. However policies and leadership are lacking and it seems to be getting worse ever since the company was purchased by private equity. Training is good. Zendesk is a reputable company that I think anyone should work for. The product is a strong market fit and their AI offerings are second to none.

Useful

Former Employee

1.0

Apr 29, 2024

Awful experience!!! The place is in shambles; leadership is out of touch and, for the most part, tone-deaf. Management, Leadership, HR, the whole lot of them have zero accountability for their actions, and they'll always be first to blame the sales reps for any lost opportunities, poor TEAM quarter performance (this happens often), and wasted time with "trainings" to...Read More

2 Useful

Current Employee

1.6

Jul 10, 2024

My experience hasn’t been good. Managers micromanage and generally manage by fear.

1 Useful

Reviews at Zendesk

Reviews at Similar Companies

Explore Similar Companies

Carahsoft Technology Corporation

Notifications

Zendesk

RepVue Score

11.40

Zendesk

78.18