Company is good to work for. However policies and... | Zendesk Reviews

Current Employee

4.0

Mar 28, 2025

Company is good to work for. However policies and leadership are lacking and it seems to be getting worse ever since the company was purchased by private equity. Training is good. Zendesk is a reputable company that I think anyone should work for. The product is a strong market fit and their AI offerings are second to none.

Useful

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Current Employee

3.4

Sep 13, 2024

People are great. Since we went private culture is slowly changing.

1 Useful

Current Employee

2.0

Jul 26, 2024

They bring in people with experience..steal them from competitors with a high based and OTE. Then give terrible territories to them so it’s impossible to make even 50% of quota. Then micromanage them to misery. And all for a $50-100K ARR deal (250 if VERY LUCKY or great territory). Enterprise is NOT the sweet spot but then they blame the sales people. A select...Read More

3 Useful