Current Employee3.4Aug 30, 2024Overall have had a positive experience with this company. Lots of change however in recent times.
Current Employee1.3Jun 22, 2024The glory days of Zendesk are long gone. Zendesk is in this gray area of not having a great fit in SMB or Ent. Too complex for SMB and not complex enough for Ent. Compensation on the lower end of market average. I would wait at least a year before joining the org.
The glory days of Zendesk are long gone. Zendesk is in this gray area of not having a great fit in SMB or Ent. Too complex for SMB and not complex enough for Ent. Compensation on the lower end of market average. I would wait at least a year before joining the org.
Current Employee5.0Mar 7, 2024Zendesk excels within the SMB space providing an expert customer support solution. Management is good, could be better at some levels. Compensation is near the industry average.
Zendesk excels within the SMB space providing an expert customer support solution. Management is good, could be better at some levels. Compensation is near the industry average.
