Frequent change with no real progress. Quota... | Zendesk Reviews | RepVue

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Current Employee

3.1

Mar 6, 2024

Frequent change with no real progress. Quota obtainment is hit or miss depending on your territory. Lots of competition in the space.

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Current Employee

Zendesk is a great company with solid benefits and great people. Tech in general seems to be struggling, so I feel that some of the inbound flow is not just a Zendesk problem today. Overall, great.

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Current Employee

The company has gone downhill rapidly with analysts running the show. As an AE I have never seen so many internal roadblocks to close a deal. Insane compensation structure in place whereby any level of discount on deals is heavily penalised. Micromanagement at an all time high with call, email and on-site meeting metrics all tracked on a weekly basis.

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Current Employee

They bring in people with experience..steal them from competitors with a high based and OTE. Then give terrible territories to them so it’s impossible to make even 50% of quota. Then micromanage them to misery. And all for a $50-100K ARR deal (250 if VERY LUCKY or great territory). Enterprise is NOT the sweet spot but then they blame the sales people. A select...Read More

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