It's very much a place where you'r just a number... | Zendesk Reviews

Former Employee

3.7

Sep 14, 2023

It's very much a place where you'r just a number w/no compassion or regard to the human element, also its a culture of authoritarian/dictatorship coming from the top down. After the company moved from being a publicly traded org to a private org everything changed and many left, creating an exodus to other orgs w/similar market/product. Inbound leads are far less.. then one would expect...

1 Useful

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Former Employee

1.0

Apr 29, 2024

Awful experience!!! The place is in shambles; leadership is out of touch and, for the most part, tone-deaf. Management, Leadership, HR, the whole lot of them have zero accountability for their actions, and they'll always be first to blame the sales reps for any lost opportunities, poor TEAM quarter performance (this happens often), and wasted time with "trainings" to...Read More

1 Useful

Current Employee

4.0

Aug 14, 2023

Zendesk is great! Good product and market fit! Culture is great!

Useful