After working for 9 years with Bright House,... | Spectrum Business Reviews

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Former Employee

2.0

Jan 22, 2025

After working for 9 years with Bright House, Charter acquired them and they became Spectrum. From that day on, the downward spiral started. I literally decided while attending presidents club that the new culture was not tenable and decided to make my exit. I was the first one to go and shocked a good number of people. Best thing I ever did. Do NOT put up with poor management, there is something better out there. If the pool of reps out there didn't tolerate BS, the management wouldn't be so terrible. Know your worth people.

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Current Employee

3.4

Oct 14, 2023

The Direct SMB Sales Rep position once lucrative has taken a turn for the worst. You can still make a suitable living however the great potential that was once there is no longer there. The company has introduced handcuffs and disincentives left and right. What was once lucrative in commission potential is now not so due to company changing of the comp plan, reducing...Read More

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Current Employee

3.1

Jul 6, 2024

People are good, but our biggest competitor is Spectrum itself. This is outside sales. First to ink means you can work a deal, but if a call center rep calls and gets them to sign, then you lose the deal. There are reports of the call center reps even saying they are working with you in order to steal your deal. We even have territories, but someone on your team...Read More

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