The sales process for additional services at... | Paychex Reviews

Current Employee

2.4

Aug 1, 2023

The sales process for additional services at Paychex is coached to be deceptive. Quotas are set based on the top 5% of reps, who receive additional leads, territory, and preferential treatment. Management is not transparent and largely hides from reps and clients. The culture is self declared as excellent, but is mainly isolating and borderline toxic. Cross functional collaboration is necessary, but poorly executed. Reps are encouraged to send unqualified referrals. The SDRs are not coached to produce qualified leads and frequently double book AEs with appointments that were set with an inaccurate pitch. Base compensation is low and benefits are expensive if you have a spouse/children.

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Current Employee

3.3

Jun 11, 2024

My overall experience was 3/10, in these roles yourself and other reps are calling into the same client so they are being bombarded with calls from Paychex. Not this smart sales strategy + your territory you get can make or break you depending on the partners and what not.

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Current Employee

2.7

Jan 31, 2024

It is a good starter sales org, but it seems as though it is hard to hit quota.

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