The sales process for additional services at... | Paychex Reviews

Current Employee

2.4

Aug 1, 2023

The sales process for additional services at Paychex is coached to be deceptive. Quotas are set based on the top 5% of reps, who receive additional leads, territory, and preferential treatment. Management is not transparent and largely hides from reps and clients. The culture is self declared as excellent, but is mainly isolating and borderline toxic. Cross functional collaboration is necessary, but poorly executed. Reps are encouraged to send unqualified referrals. The SDRs are not coached to produce qualified leads and frequently double book AEs with appointments that were set with an inaccurate pitch. Base compensation is low and benefits are expensive if you have a spouse/children.

1 Useful

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Current Employee

3.1

Apr 28, 2024

Paychex has been an amazing starting ground to gain the necessary skills for a career in sales. The job has a lot of autonomy and I have the opportunity to make plenty of money and grow within the company.

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Former Employee

2.4

Nov 16, 2023

False promises, horrible training. Completely dependent upon your referral sources for lead generation. If you're remote, good luck. Very much territory dependent. If you're starting a new market, expect to miss quota for a long time.

1 Useful