Freshworks has great individuals to work with.... | Freshworks Reviews | RepVue

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Current Employee

2.9

Oct 26, 2023

Freshworks has great individuals to work with. Great energy. Some functions are not working how they should, which hits the results.

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Current Employee

FRSH is a company in their late adolescent years or early adulting. They are making strides in many areas product wise and listen to their customers to take their feedback into the future product roadmaps. Sometimes senior leadership have a lack of transparency with front end sales but that seems common in many SaaS orgs.

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Current Employee

Initially, the sales environment was super supportive - but this has changed over the last ~2 years, and now sales folks are not valued and treated as replaceable - including the high-performing ones. Additionally, impossible targets and expectations from above and poor strategy, management and execution by mid-level sales leadership have made the job increasingly...Read More

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Current Employee

Organisation is in the process of management change. Freshworks is hiring more seasoned sales leaders who understand the market better but there are struggles with the shakeup. Company is still immature in operations and will stay this way for years to come.

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