Organisation is in the process of management... | Freshworks Reviews

Home Companies FreshworksEmployee Reviews

Current Employee

2.0

Nov 18, 2023

Organisation is in the process of management change. Freshworks is hiring more seasoned sales leaders who understand the market better but there are struggles with the shakeup. Company is still immature in operations and will stay this way for years to come.

Useful

Browse Other Reviews

Current Employee

2.9

Oct 25, 2024

Overall I love the people at Freshworks. Product is solid, but there is a lot of confusion about our future direction from a product standpoint. Comp is okay. Culture has gotten much worse in the past couple of years. Some bad leadership hires who have made short-sighted decisions based on bad data. Our processes across GTM teams are horribly inefficient.

Useful

Current Employee

3.4

Jan 11, 2024

Initially, the sales environment was super supportive - but this has changed over the last ~2 years, and now sales folks are not valued and treated as replaceable - including the high-performing ones. Additionally, impossible targets and expectations from above and poor strategy, management and execution by mid-level sales leadership have made the job increasingly...Read More

2 Useful