Overall I love the people at Freshworks. Product... | Freshworks Reviews

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Current Employee

2.9

Oct 25, 2024

Overall I love the people at Freshworks. Product is solid, but there is a lot of confusion about our future direction from a product standpoint. Comp is okay. Culture has gotten much worse in the past couple of years. Some bad leadership hires who have made short-sighted decisions based on bad data. Our processes across GTM teams are horribly inefficient.

Useful

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Current Employee

1.0

Sep 13, 2023

Horrible company filled with inexperienced middle management who are just reps that have been there long enough to manipulate the system. All the leads go to one Account Manager who everyone thinks is God’s given gift but anyone can close a hot lead, and he gets all of them. Pathetic place to work

1 Useful

Current Employee

2.6

Mar 12, 2024

More focused on activity volume than actual performance. Company is disorganized from the top down and would rather hire externally than promote internally.

3 Useful