Everything OK but not well structured. Example:... | Freshworks Reviews

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Current Employee

2.9

Nov 6, 2023

Everything OK but not well structured. Example: commercial segment 250-500 employees, where the sweet spot of the company lies, is for some reason in India. But they have a very poor conversion rate.

1 Useful

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Current Employee

3.7

Mar 1, 2024

Overall I loved the team, culture and product. The top performers in 2023 for North America was between 70-81.5% Turnover is pretty high, relatively. Career path is there, but 18 months is unlikely. Hyper growth with constant directional changes, both for better and for worse. I personally enjoyed my time at Freshworks and would recommend the role to anyone that...Read More

1 Useful

Current Employee

2.0

Aug 17, 2023

Overall experience was poor, team morale is low. No path for promotion, 1-2 people hit quota a month on the NA team

Useful

Current Employee

3.4

Jan 11, 2024

Initially, the sales environment was super supportive - but this has changed over the last ~2 years, and now sales folks are not valued and treated as replaceable - including the high-performing ones. Additionally, impossible targets and expectations from above and poor strategy, management and execution by mid-level sales leadership have made the job increasingly...Read More

2 Useful

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Freshworks

73.94