Horrible company filled with inexperienced middle... | Freshworks Reviews

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Current Employee

1.0

Sep 13, 2023

Horrible company filled with inexperienced middle management who are just reps that have been there long enough to manipulate the system. All the leads go to one Account Manager who everyone thinks is God’s given gift but anyone can close a hot lead, and he gets all of them. Pathetic place to work

1 Useful

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Current Employee

2.9

Apr 2, 2024

great company with growing pains. ITSM product is high quality

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Former Employee

2.6

Jul 12, 2023

Terrible - this place's Solutions Architecture Leadership was very political and had a horrible manager that was difficult to work with. Sales Leadership is very clicky and isn't accepting of everyone. They also have no CRM hygiene so reps just upload accounts in as they please. It's a mess

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