Business focus has moved to retaining MM and ENT... | ZoomInfo Reviews

Current Employee

2.9

Aug 18, 2023

Business focus has moved to retaining MM and ENT customer base, therefore, support teams (CSM, SC) have been downsized for SMB customers. Churn has increased which has impacted ability to hit quota and my earnings. Limited training and support from leadership

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Former Employee

3.0

Sep 24, 2024

The sales culture of win at all costs was very non customer centric and while leadership wanted to meet the customer where they were, field leadership was "force it down their throats" to get to the number.

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Current Employee

4.6

Jan 23, 2024

The pace and intensity is very high. High performance is expected. At same time, the product is in-demand and it is straight-forward to do work required to be successful. Team environment is also supportive. Not for everyone but glad I'm here.

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