Business focus has moved to retaining MM and ENT... | ZoomInfo Reviews

Current Employee

2.9

Aug 18, 2023

Business focus has moved to retaining MM and ENT customer base, therefore, support teams (CSM, SC) have been downsized for SMB customers. Churn has increased which has impacted ability to hit quota and my earnings. Limited training and support from leadership

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Current Employee

3.9

Dec 21, 2023

Due to recent changes like raising quota by 20% and changing metrics required for promotion moral has dropped. This was a company I was very happy at and well compensated but now hitting accelerators and bonuses requires at least 8 hours of overtime a week and that’s not acceptable

1 Useful

Current Employee

4.4

Feb 24, 2024

I really enjoy ZoomInfo. It’s much easier to sell the product you’re using to source new business. The pay is competitive. The people are cool.

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