Former Employee2.0Mar 15, 2024It's a shadow of its former self. Or more accurately, the world kept changing, and they didn't.
Current Employee1.3Jun 22, 2024The glory days of Zendesk are long gone. Zendesk is in this gray area of not having a great fit in SMB or Ent. Too complex for SMB and not complex enough for Ent. Compensation on the lower end of market average. I would wait at least a year before joining the org.
The glory days of Zendesk are long gone. Zendesk is in this gray area of not having a great fit in SMB or Ent. Too complex for SMB and not complex enough for Ent. Compensation on the lower end of market average. I would wait at least a year before joining the org.
Former Employee4.4Mar 19, 2025Overall experience was very positive, Zendesk continues to innovate and acquire great products with a high level of market fit that enables the sales team to achieve targets.
Overall experience was very positive, Zendesk continues to innovate and acquire great products with a high level of market fit that enables the sales team to achieve targets.
Current Employee4.7Feb 5, 2025People here are great. No bad experience so far. Good and empathetic leaders.
