Current Employee2.3Mar 23, 2025Disappointing leadership, pay and tough targets. Declining company. Moderately comfortable company, be wary.
Disappointing leadership, pay and tough targets. Declining company. Moderately comfortable company, be wary.
Current Employee3.6Jun 25, 2024Major culture change since PE took over, some people don't like it. It is a run the numbers sales house now. Mgmt watches calls, meetings, pipeline very closely - regardless of performance and attainment. Accept that, and this is a good place to be with PE putting millions into R&D, creating a very competitive product in the cx market. Very good product.
Major culture change since PE took over, some people don't like it. It is a run the numbers sales house now. Mgmt watches calls, meetings, pipeline very closely - regardless of performance and attainment. Accept that, and this is a good place to be with PE putting millions into R&D, creating a very competitive product in the cx market. Very good product.
Current Employee2.0Jan 22, 2025Zendesk continues to go downhill. Another massive sales reorg, verticals assigned to sales reps without a legitimate product to sell to the verticals. Selling a lot of snake oil now. A lot of big customers continue to churn.
Zendesk continues to go downhill. Another massive sales reorg, verticals assigned to sales reps without a legitimate product to sell to the verticals. Selling a lot of snake oil now. A lot of big customers continue to churn.