Company culture has drastically shifted since... | Zendesk Reviews

Current Employee

2.3

Feb 29, 2024

Company culture has drastically shifted since acquired by PE. Raises/bonuses were reserved to senior leadership, regardless if you achieved 100+% attainment and tenured. Released a new tool called “Dynamic Deal Guidance” which single-handedly takes money from reps pockets based on arbitrary deal inputs. And the cherry on top, micromanagement. If you’re considering joining and have options on the table, place your bet elsewhere. Sadly, what was once a fun & rewarding place to work remains to be no longer true

3 Useful

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Current Employee

3.1

Oct 17, 2023

Emerging into a greenfield territory often comes with challenges. Zendesk has great leadership, but none who understand what it takes to stand out in a federal market.

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Current Employee

3.9

Aug 23, 2024

Zendesk for Mid Market Seller is a fairly new space with less than 2 years having this segment of business. They’re really investing in teaching value based selling, leveraging Meddpicc. West Coast AE’s is where you see the Million Dollar earners but east coast has more green space opportunities. SMB & Commercial seem to be the sweet spot for where sellers are...Read More

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