Former Employee3.0Feb 13, 2024God product, but since Zendesk is off public market, they maximize every cost. Remove training reimbursement..
God product, but since Zendesk is off public market, they maximize every cost. Remove training reimbursement..
Current Employee3.1Jun 13, 2024Pay is good. Product is outdated and needs development. Management changes your territory consistently.
Pay is good. Product is outdated and needs development. Management changes your territory consistently.
Former Employee3.3Aug 19, 2023Zendesk is going through a tough patch with the ownership & leadership changes, several things are broken (esp on operational, marketing sides), increasing silos, several rounds of redundancies based on cost cutting not skills… Wouldn’t recommend for next 6-12 months at least (2023-2024)
Zendesk is going through a tough patch with the ownership & leadership changes, several things are broken (esp on operational, marketing sides), increasing silos, several rounds of redundancies based on cost cutting not skills… Wouldn’t recommend for next 6-12 months at least (2023-2024)