Current Employee2.9Nov 2, 2023Directionless, lacking strategic vision. Executive leadership swings between aloof and actively negative.
Directionless, lacking strategic vision. Executive leadership swings between aloof and actively negative.
Former Employee2.6Aug 21, 2024A private equity company purchased Zendesk and things went downhill. At one point I was aligned to 4 AEs. Got put on a coaching plan and the only coaching was to "make more calls"
A private equity company purchased Zendesk and things went downhill. At one point I was aligned to 4 AEs. Got put on a coaching plan and the only coaching was to "make more calls"
Current Employee2.3Feb 29, 2024 Company culture has drastically shifted since acquired by PE. Raises/bonuses were reserved to senior leadership, regardless if you achieved 100+% attainment and tenured. Released a new tool called “Dynamic Deal Guidance” which single-handedly takes money from reps pockets based on arbitrary deal inputs. And the cherry on top, micromanagement. If you’re considering...Read More
Company culture has drastically shifted since acquired by PE. Raises/bonuses were reserved to senior leadership, regardless if you achieved 100+% attainment and tenured. Released a new tool called “Dynamic Deal Guidance” which single-handedly takes money from reps pockets based on arbitrary deal inputs. And the cherry on top, micromanagement. If you’re considering...Read More
Current Employee3.0Sep 8, 2024Zendesk is a great product for commercial and small companies but it is still finding its way in the Enterprise segment. Great salary and commission structure if you manage to over achieve. A lot of investment from the company in the product.
Zendesk is a great product for commercial and small companies but it is still finding its way in the Enterprise segment. Great salary and commission structure if you manage to over achieve. A lot of investment from the company in the product.
