Former Employee3.7Nov 2, 2023The company had outgrown the founder's ability to manage the global organisation.
Former Employee2.4Oct 9, 2024Average since PE takeover. Culture has fallen immensely and people are pushed out of the company
Former Employee2.9Aug 30, 2023The old Zendesk (pre-2022) is much different than the Zendesk of today. Since being acquired by Private Equity and taken private, Zendesk has lost its people-first culture. It is now only about money. 4 rounds of layoffs in 9 months, price hikes, high employee and customer churn, and a leadership team that thinks they are royalty. The BDR org is the wild...Read More
The old Zendesk (pre-2022) is much different than the Zendesk of today. Since being acquired by Private Equity and taken private, Zendesk has lost its people-first culture. It is now only about money. 4 rounds of layoffs in 9 months, price hikes, high employee and customer churn, and a leadership team that thinks they are royalty. The BDR org is the wild...Read More
