Since I've been at Zendesk they were bought by a... | Zendesk Reviews

Former Employee

3.9

Mar 28, 2024

Since I've been at Zendesk they were bought by a private equity firm. I still know people there who say it's still a great place to work and they are continuing to innovate with the product and have really good accelerators.

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Former Employee

2.4

Nov 21, 2024

Do not value their employees and there is no upward mobility.

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Former Employee

3.1

Dec 12, 2023

Product suite is not competitive in the Enterprise sector - No actual promotion path for BDRs into AE/CS/Sales Ops/Enablement - Direction has shifted since going private - Management seems to be preoccupied with hardline numbers instead of overall results - Constant missed Sales Ops deadlines(salesforce updates, accounts changes etc etc) - No focus on Customer...Read More

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Current Employee

3.0

May 6, 2024

A lot has changed since going private. Improvements to product offering via acquisitions which is a positive. However, its has become much harder to make good commission as leadership has introduced was to penalise AEs for selling anything but a 36 month contract with zero discounting applied, if your deal is any different to this you will be hit -BCR rates.

2 Useful

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