I'm at Zendesk for the people. On my second... | Zendesk Reviews

Current Employee

3.1

Feb 23, 2024

I'm at Zendesk for the people. On my second manager now, they're as great as the first. As an Enterprise BDR, it's challenging because we don't perfectly fit with other Enterprise solutions, but the whole organization is shifting focus to Enterprise, offering support while maintaining frontline challenges. With recent leadership changes, our compensation structures seem less favorable than before, but there are still earning opportunities. Compared to other companies, compensation might not match. The product's foundational simplicity aids in sales. Overall, there's a strong sales culture, making Zendesk a compelling environment, despite the current challenges.

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Current Employee

2.1

Mar 4, 2024

Since the PE firm took over the culture has been dying out and the best people have left. All that remains now is a group of mediocre executioners that have been tasked at cutting costs by all means (ethically or unethically). Unless you are desperate, keep far away.

2 Useful

Current Employee

2.0

Sep 13, 2023

The company has fallen off a cliff in the past 6 months. Product pricing has increased exponentially compared to competitors who are now closing the functionality gap. It is little surprise that the global economic downturn doesn't exist in the eyes of senior leadership and the only reason anyone is missing quota is because they haven't made enough cold calls.

2 Useful