Former Employee3.1Jul 4, 2023Overall good sales organization. SKO was AMAZING and new SKUs coming this year.
Current Employee3.1Oct 17, 2023Emerging into a greenfield territory often comes with challenges. Zendesk has great leadership, but none who understand what it takes to stand out in a federal market.
Emerging into a greenfield territory often comes with challenges. Zendesk has great leadership, but none who understand what it takes to stand out in a federal market.
Former Employee2.9Aug 30, 2023The old Zendesk (pre-2022) is much different than the Zendesk of today. Since being acquired by Private Equity and taken private, Zendesk has lost its people-first culture. It is now only about money. 4 rounds of layoffs in 9 months, price hikes, high employee and customer churn, and a leadership team that thinks they are royalty. The BDR org is the wild...Read More
The old Zendesk (pre-2022) is much different than the Zendesk of today. Since being acquired by Private Equity and taken private, Zendesk has lost its people-first culture. It is now only about money. 4 rounds of layoffs in 9 months, price hikes, high employee and customer churn, and a leadership team that thinks they are royalty. The BDR org is the wild...Read More
Current Employee2.3Jan 18, 2024PE ownership has completely changed company culture and commission structure/incentives (particularly unattainable)
PE ownership has completely changed company culture and commission structure/incentives (particularly unattainable)