Zendesk is going through a tough patch with the... | Zendesk Reviews

Former Employee

3.3

Aug 19, 2023

Zendesk is going through a tough patch with the ownership & leadership changes, several things are broken (esp on operational, marketing sides), increasing silos, several rounds of redundancies based on cost cutting not skills… Wouldn’t recommend for next 6-12 months at least (2023-2024)

1 Useful

Browse Other Reviews

Current Employee

3.3

Jun 5, 2024

Overall good experience, culture is lacking due to recent changes

Useful

Former Employee

3.0

Feb 13, 2024

God product, but since Zendesk is off public market, they maximize every cost. Remove training reimbursement..

Useful