Paychex is an established company; however, they... | Paychex Reviews | RepVue

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Current Employee

2.3

Sep 25, 2024

Paychex is an established company; however, they have a seriously outdated GTM strategy and notorious customer experience issues.

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Current Employee

Recognition goals are too focused on units instead of fair balance with revenue and units. Reps approved to sell HR with payroll have higher unit quota although the sales cycle is longer? Feedback falls on deaf ears, goalposts are moved consistently: We don’t get our quotas or recognition numbers until we are 1/4 done with the year?? Service is deplorable and COIs...Read More

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Current Employee

The culture and environment there is very good, and very supportive. The base pay is lacking compared to other roles. Low percentage of team members hit quota and most end up being put on plan then fired. The solution isn’t hard to sell, but when you have a bad “front line” being this is a payroll company, no one wants to buy more additional services when your main...Read More

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Former Employee

Training is very good for incoming hires. Bonus structure makes it hard to hit OTE numbers promised.

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